HELP!

The following links provide answers to general questions about this site. If you don't find the answer you need, please Contact us.

ANSWERS

Your safety is paramount!
Mand8 provides a safe environment for you to interact with other gay men. With Mand8 you can choose to chat over the phone, in the chat-rooms or via messages. Whatever you choose we want you to feel safe and enjoy yourself at all times.

Mand8 users can take the chatting experience even further with our Personal Numbers. A Personal Number is an 'anonymous' telephone number (similar to a mobile number) that forwards calls to a real mobile or landline phone. Mand8 users or even friends can call each other on their Personal Number from anywhere in the world and without revealing their real landline or mobile number. For more information on Personal Numbers see Personal Number FAQs.

With all this chatting and making friends it is possible that you may want to take the online or phone chat “relationship” further. The following information contains some guidance to maximize your safety and security while using the site and meeting other guys. Please take the time to read it! Some of the tips may seem very obvious but please do try to follow as many of them as possible.


Personal Details

We recommend that you NEVER give out your phone number or email address in personal ads or on your profile. Do not reveal your full name, telephone number, real email address, URL, financial information, work or home address in chat rooms or over the phone.


Dating and meeting up

If you have decided that it is time to meet your online “friend” make sure you follow these safety tips:
• If you feel you have been pushed into meeting someone do not do it! You don’t owe a date to anybody no matter what they may say. Use your common sense and say No if that’s how you feel.
• Always meet in a public place or go with a friend. If the person is genuine he/she will not mind and will probably want to do the same.
• Use your Mand8 Personal Number to chat to the person first before you arrange to meet. Take your time - chat and message via the site. This will help you get to know each other better.
• Always tell your friends where you are going and who you are going with.
• Always carry a mobile phone with you and try to call your friends as many times as possible to let them know you are ok.
• Do not meet in a place that is not familiar to you, you would feel uncomfortable there or it is inconvenient/hard to get to. Your safety is your priority – make sure you can easily get to and out of the place your meeting is at.
• Best time for a date is lunch time or during the day for coffee – keep it short and sweet and if it does not turn out to be as good as you expected at least you can easily excuse yourself and leave.
• Try to put a time-limit on your date. Arrange with friends to pick you up or meet up close to the meeting place.
• Do not accept an offer for a lift from your date. It is safer to go home on your own or meet up with friends.
• Always have someone ready to come and get you if things turn for the worse and do not be afraid to attract the attention of people around you if this happens.
I cannot find an answer to my question
If you cannot find an answer to your question or would like advice in regards to any of the safety issues raised above you can log in to the ‘Need Help?’ room (log in to chat, click on ‘view roomlist’ and select/join the ‘Need Help?’ room). A Moderator will soon join you in the room and will be happy to answer any questions.

Alternatively, you can email us via the 'contact us' link or via feedback@mand8.com Please be sure to include your mand8 username and any registration details appropriate to your enquiry.